Returns & Exchanges

All sales are final. No refunds, exchanges, or cancellations accepted. We require that customers use the contact form for any problems/defects with merchandise within 48 hours of receiving. Items must be in their original packaging, in as-new condition with printed receipts. In as-new condition is defined as unused, undamaged (beyond what is noted if exchanging due to factory defect). We reserve the right to refuse an exchange if the merchandise does not meet the criteria. Customers are responsible for return shipping costs incurred while sending merchandise back for exchange. 

If you have received a damaged, defective, or incorrect item please email brickprotect@hotmail.com

Include the following in your email:

  1. Your order number

  2. Name on the order

  3. Email the order was made with  

  4. Your request and most importantly

  5. A photograph demonstrating the quality of the print or the damaged area of the item.